Refund Policy
Our approach to refunds for Neroaa Restaurant POS subscriptions.
Last updated: July 19, 2026
1. Overview
This Refund Policy applies to paid subscriptions and related purchases for Neroaa Restaurant POS offered by Neroaa Technologies.
2. Subscription Charges
Subscription fees are generally non-refundable once a billing period has started, except where required by applicable law or explicitly approved by our support team.
3. Eligibility for Refunds
Refund requests may be considered for duplicate charges, billing errors, or cases where the service could not be delivered due to a verified issue on our side. Requests should be submitted promptly with payment details and a clear description of the issue.
4. How to Request a Refund
Email support@neroaa.in with your registered email, invoice or payment reference, and reason for the request. We will review and respond as quickly as possible.
5. Cancellations
You may cancel your subscription to stop future renewals. Cancellation typically takes effect at the end of the current billing period unless otherwise stated in your plan agreement.
6. Contact
For refund or billing questions, contact support@neroaa.in.